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On January 6, 2015, the American Bar Association released a transformative book entitled Finding Bliss: Innovative Legal Models for Happy Clients & Happy Lawyers. The book provides creative and disruptive solutions to how traditional and new model firms can more effectively deliver legal services and align the skills of the legal talent pool to better meet clients' needs. Finding Bliss explores seven key themes to improve legal practice and client service, including: innovation; value; predictability and trust; flexibility; talent development; diversity and inclusion; and, relationship building. The book is authored by the three co-founders of Bliss Lawyers, Deborah Epstein Henry, Suzie Scanlon Rabinowitz and Garry Berger. Finding Bliss provides compelling examples of how to achieve greater success -- in terms of profitability, productivity and satisfaction. With a combination of innovative foresight and penetrating understanding, Finding Bliss provides wisdom and inspiration of how to successfully navigate this critical moment of upheaval and opportunity facing the legal profession. The result? Happy Clients and Happy Lawyers.

To read an excerpted chapter of the book, please click here.


Finding Bliss: Innovative Legal Models for Happy Clients & Happy Lawyers is available for sale on the American Bar Association website and Amazon.

For questions regarding purchasing books for a speaking event or conference or for bulk book orders, please e-mail Renee Green.


What follows are links to the Foreword and chapter introductions by distinguished thought leaders who contributed to Finding Bliss. Additionally, what follows is advance praise for Finding Bliss received in 2014 from general counsel, a managing partner, women leaders, academics, legal industry innovators, and other thought leaders. Here is a link to the complete testimonials enumerated below as well as others.

"Happy Clients, Happy Lawyers. That is the motto of Bliss Lawyers. It seems an impossible dream. But law, properly understood, is not only an area of human endeavor that is central to the ability of humans to flourish individually and together but also a helping and caring profession. . . . What is needed is a way of doing this work that does not turn all of life into hours to be billed, an endless sucking maw of client obligations. The legal profession needs to reinvent itself, as a source of work and a way of life. Finding Bliss provides a guide." Anne-Marie Slaughter, Excerpt from the Finding Bliss Foreword

"An important book for all of us interested in the future of our great legal profession. Too many lawyers are unhappy in outdated models. Finding Bliss - with its wonderfully challenging title - discusses the many innovative ways the profession is changing and how to change it much, much more." Brackett B. Denniston III, Senior Vice President & General Counsel, General Electric Company

"The authors paint a new and appealing reality emerging for lawyers and their clients. Finding Bliss is a must-read, offering a path back to meaning and purpose for lawyers, and a reasonable bottom line for all." Claire Shipman, Senior National Correspondent, Good Morning America; Author, Womenomics and The Confidence Code

"I've read a lot about innovation, diversity and flexibility . . . this book puts them together in a new way that I hope will have a significant impact on our profession. After reading Finding Bliss, I'm more optimistic about our prospects for innovation and inclusion looking forward." Michelle Banks, Executive Vice President Global Responsibility & General Counsel, Gap Inc.

"Partners and associates at firms large and small, traditional and cutting-edge, will learn much from this beautifully written volume, and so will their teachers."Peter Salovey, President & Chris Argyris Professor, Yale University

"Every law firm leader and general counsel will find something in these pages to improve their organization."Wally Martinez, Managing Partner, Hunton & Williams, LLP; Former General Counsel, Diageo North America, Inc.

"Finding Bliss offers an insightful analysis of the challenges facing the legal profession today [and] an innovative new paradigm to enable attorneys and clients to fulfill their goals in a mutually empowering way." Gillian Lester, Dean, Columbia Law School

"An important template for those trying to innovate the way in which lawyers deliver value and support to their clients."Denise F. Keane, Executive Vice President & General Counsel, Altria Group, Inc.

"As law firms struggle to maintain profitability, they will need to be more innovative in terms of service delivery and staffing models. This book gives invaluable advice and recommendations on how to do so. I will be putting it on my recommended reading list for law firm leaders and managers."Tom Clay, Principal, Altman Weil, Inc.

"Finding Bliss provides a unique and comprehensive roadmap for creating a sustainable business model within a law firm or corporate legal department that promotes productivity and economic success. This thoughtful and thought - provoking treatise is a must-read for all of those seeking to improve the legal profession." Lisa M. Passante, President, National Association of Women Lawyers

"A realistic, lawyer-friendly roadmap for lawyers to understand the changes around them, embrace the new pieces that make sense for them, and preserve the best of their professional values and aspirations. I don't know too many blissed-out lawyers, but reading Finding Bliss will certainly help any lawyer up their bliss quotient." Paul Lippe, CEO, Legal OnRamp

Introduction to Chapter 1, InnovationWilliam D. Henderson, Professor of Law and Val Nolan Fellow, Indiana University Maurer School of Law; Principal, Lawyer Metrics, LLC

Introduction to Chapter 2, ValueRandal Milch, Executive Vice President and General Counsel, Verizon

Introduction to Chapter 3, Predictability and TrustJames W. Cuminale, Chief Legal Officer, Nielsen N.V.

Introduction to Chapter 4, FlexibilityJean Molino, General Counsel, McKinsey

Introduction to Chapter 5, Talent DevelopmentDaniel B. Rodriguez, Dean and Harold Washington Professor, Northwestern University School of Law

Introduction to Chapter 6, Diversity and InclusionThomas L. Sager, Partner, Ballard Spahr LLP; Former Senior Vice President and General Counsel, DuPont

Introduction to Chapter 7, Relationship BuildingMichele Coleman Mayes, Vice President, General Counsel and Secretary, The New York Public Library; Former General Counsel, Allstate Insurance Company and Pitney Bowes

Introduction to the Conclusion, Happy Clients, Happy LawyersGretchen Rubin, Author, The Happiness Project and Happier at Home; Former Law Clerk, Justice Sandra Day O'Connor


As part of the release of Finding Bliss, co-author Deborah Epstein Henry is on a national book tour in most major cities across the country. The objective is to stimulate a national conversation on the future of the profession with industry leaders and key stakeholders. What follows is a chart with the schedule thus far of the book launch events and other future of the profession events that will report out on the solutions found in Finding Bliss. To host Debbie on the next stop of the Finding Bliss national book tour, e-mail her to learn more.

4/23/2015 Newark, NJ Gibbons P.C. & Seton Hall University School of Law Finding Bliss New Jersey Book Launch with Linda Willett, Senior Vice President, General Counsel and Secretary, Horizon Blue Cross Blue Shield of New Jersey, Patrick C. Dunican Jr., Chairman and Managing Director, Gibbons P.C. and Dean Patrick E. Hobbs, Seton Hall University School of Law
4/28/2015 Philadelphia, PA Fox Rothschild LLP & Philadelphia Bar Association Philadelphia, PA Finding Bliss Book Launch 5/7/2015 Philadelphia, PA Finding Bliss: Innovative Legal Models for Happy Clients & Happy Lawyers 5/7/2015 New York, NY Fordham Law School Women's Networking Group Building & Leveraging Relationships to be a Happy Lawyer 5/27/2015 Cleveland, OH Thomson Hine LLP Cleveland, OH Finding Bliss Book Launch with Dan Moulthrop, CEO, The City Club of Cleveland, Geri Presti, General Counsel of Forest City Enterprises, Craig Boise, Dean, Case Western Reserve University School of Law, Debbie Read, Managing Partner, Thompson Hine LLP 7/31/2015 Chicago, IL American Bar Association Annual Meeting, National Conference of Bar Presidents The New Legal Landscape (plenary session) 9/25/2015 Chicago, IL Greater Chicago Chapter of Association of Legal Administrators The Future of the Legal Profession register 10/8/2015 Novi, MI State Bar of Michigan Keynote presentation on the future of the legal profession 10/23/2015 Columbia, SC South Carolina Women Lawyers Association Back to the Future


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